Unwanted Post script extension download

Hi There,

I am currently working on a MAC using the Safari browser and I keep getting an annoying postscript download extension on my files and I cannot open the files. This is an example of the extension I keep getting: Chicago-Toronto_map_031815.ai.ps. Please help.

Thanks!

Sorry to hear of your issue. However, Razuna only downloads the files you
have in your basket or choose to download. We do not create any files on
download. Thus, I think there is an issue on your client/server end. Since
this is self-hosted, I don’t know what.

If you have a support subscription you can contact our support directly.