Preview Renditions Not Maintaining Aspect Ratio in Pixel Display


#1

I believe I found a bug.

When I first upload an image and look at the Preview via the Renditions tab, it displays the correct dimensions set per the aspect ratio:

However, any time I upload a new version (not changing the image size) under the Version tab and then check out my preview again in the Renditions Tab, the pixel dimensions display 400 x 400 and do not reflect the aspect ratio:


#2

Hi dmeyer ,

I have take a test with the aspect ration from my site and see that after upload a new version under the version tab then go back to Rendition tab to check the aspect ration , the correct dimension still appearing the same with the settings.

Please try to flush the database and template cache from your site to see how.

Thanks


#3

Hi there,

Thank you so much for your help. We tried flushing the database and template cache, but it did not resolve the issue on our site.


#4

Hi dmeyer ,

Not sure what is the cause of the issue from your site as we did not see this from our site after did some testing with aspect ration.

However , you can clear the cache and cookies from the browser first and try to restart the Razuna and try to check the issue again.

Hope this helps.

Thanks.