We recently started using Razuna and we have started to load videos. We have the Assets stored on the D drive while Razuna is stored/running on the C drive.
We just started getting errors today when we attempted to upload new content. Upon further inspection the site’s incoming folder has about 130GB of folders (1592) and files (800) in it. The site’s asset folder has about 132GB of files in it.
Upon searching in support I found that the incoming folder should be cleared every 6 hours. It looks like this folder has not been cleared since December 20, 2018 when we started uploading files.
Incoming folder is not cleaned up - Might be old, but didn’t see an answer or fix.
Our setup is Window 2012 R2 with Razuna 1.9.5
Is there a process that can be re-run or ran to clear out the incoming folder? Or can all these folders and files be deleted manually?
Thank you, Stick
p.s. Before saying, “You should get a support contract.” Please understand that we are looking into this and understand the benefits, but we are currently testing Razuna and it’s reliability. I understand because we self installed and hosted, the issue me be on our end, but I would think this has happened enough times that the community would know the solution.