Add Users doesn't work?


I’ve setup a self hosted server on Ubuntu and all seems to work okay with the Administrator account setup during the configuration. However, anytime we try to create a user and assign a password that user isn’t able to log in, gives a “We are sorry but we could not log you in. Try again please”.

Has anyone experienced this? Is there a way to correct it? I’ve also noticed that there are no email notifications being sent either.

Thank you,


I found it the hard way. There are two URLs.

  1. Admin URL (the default one, which is used to set up Razuna)
  2. Tenant URL (use ‘Load Tenant’ drop down menu in the Admin panel to open the URL). Users added to Razuna can manage digital assets from this section.

Ahh, okay, thank you, that solves the problem.