404 Error on Direct Links


#1

Hi I’m wondering if anyone can assist us with this.

we are getting 404 errors on some direct links of the original asset on Razuna, however we are able to download the images from Razuna directly.

I’ve checked to ensure the download of original asset is enabled for the folder the images are in.

is there anything causing this that we can fix without having to re-upload the images?


#2

Hi,

There were some ISP issues the last view days. But your assets should still be there. Can you let me know a bit more where and what exactly is not working? You can also reach out to us at support@razuna.com any time.