Search troubleshooting

Trouble Searching? Here’s What to Do

If you’re having trouble finding what you need with search, don’t worry: you can quickly resolve most search issues by resetting your search index.

Reset Your Search Index

  1. Go to your workspace settings.
  2. Look for the option to reset your search index.
  3. Click “Reset Search Index.”

This will refresh your search and help ensure all content is indexed correctly. Once complete, try your search again—it should work smoothly. If issues persist, please contact our support team.

The image shows a link to the 'Workspace settings' for resetting the search index
The image shows how to reset the search index in your Razuna workspace
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Last updated on Aug. 23rd
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